Vonix Cloud Phone System
Phones that work the way you do
Flexible phones for business of all shapes and sizes
Device Softphone
Smartphone applications to handle calls and business texts from your Apple or Android device - without giving out your personal number.
Computer Softphone
No need for additional hardware. Computer-based softphones on your laptop or desktop allow for easy portability.
Desk Phones
Video-conferencing, bluetooth, extension monitoring, and more. We'll help you choose just the right desk phone.
The right phones for how you work best
Your team members need phones, but they don’t have to all be the same. Mix and match phones with the features that help your team work smarter and stay connected from anywhere.
Cloud Phone Features for Modern Business
Your All-in-One Solution for Seamless Communication.
Custom Hold Messages
Decrease call drops and keep callers engaged with location-specific messages.
Prepend Caller ID
Know why your clients are calling when you answer the call.
Call Routing
Get calls to the correct person based on user inputs and numbers dialed.
Call Queuing
Answer calls in the order they are received with smart queues and call backs.
Call Recording
Monitor customer service quality and access unlimited call recordings for 10 years.
Day/Night Mode
Send night and weekend calls to an after-hours message automatically.
Online Portal Access
See call history and access smart reports to measure productivity.
Multi-Office Systems
Link multiple locations together to allow direct call transferring.
See it in action. Talk to a Specialist
Frequently Asked Questions
Find the answers to the most common questions we get or contact us to learn how our services will work for your company.
 It depends. If you already have great, quality, digital hardware such as Polycom phones, you don’t need to get new phones. We will just reset your phones and register them to work with our service. If you don’t have quality, digital hardware, you’ll need to get new phones. But good news! We have a number of ways you can get new hardware without breaking the bank.
We support Polycom, Cisco, Grandstream, and Yealink phones if you already have them. All we need is the MAC address (number on the back of the phone) and a factory reset. Please note that we do not provide a guarantee for phones not purchased through Vonix.
No! Our service is month-to-month, so you can activate or deactivate phones from your system at any time. You receive your bill prior to the start of the next service month, and you can make changes for the next month up through the 30/31st. Bills are due on the first of the month.
Yes! Just provide us with the Static IP address of your new location, then you can plug in your existing equipment in your new location. No complicated setup required. Want someone to come onsite? No problem. Vonix provides free secondary installations, moves and changes.
Yes! We provide a one year, full warranty on all hardware purchased new through Vonix.
Many providers are moving away from contracts. It’s worth a call to double check if there is actually a contract on your service. Even if so, give us a call, we may have some options to help you.
The only thing you need apart from our services is an internet connection with a Static IP address. Don’t have internet yet? Let us know. We have bundles available.
Digital calls use very little bandwidth. Depending on the number of phones on your system, you may not need much bandwidth. (The important thing is that you have a Vonix router in place that prioritizes phone calls over your general internet traffic to keep those calls crystal clear.)
Start your white-glove experience
Fill out the contact form, and we’ll reach out to you. Or click Schedule Now to schedule an online meeting with a specialist.