Business text messaging with Vonix Flex
Connect instantly. Convert faster. Retain more.
Vonix Flex: business text messaging platform
Vonix has the features your team needs to thrive, while staying compliant with carrier rules and regulations.
- Opt-in & Consent Management
- TCPA Compliant
- Secure Messaging Platform
Omnichannel Access
Customers can message your business on their preferred channel—all in one place.
Boost Engagement
Easily engage customers with both SMS and MMS messages.
File Sharing
Send and receive images, documents, and more via text.
Unified Views
Text, web, and team chat with customizable groups for easy management.
Auto Responder
Configure time-based auto responses to ensure texts are always answered.
Smart Queues
Route messages to the right team automatically.
Easily stay in touch with your customers by using Vonix Flex.
Vonix Flex helps you to build stronger customer relationships by making it easier to confirm appointments, answer questions, take orders and more right from a clean and organized communication dashboard.
With more people preferring to text instead of call, your business can stand out by offering quick, convenient communication.
Whether you’re a local shop or a growing company, having a legal texting strategy helps you save time and provide better service – all from your own business number.
Vonix Flex messaging platform integrates with the tools your team already uses
Vonix connects seamlessly with most business management softwares through our open API.
“Texting campaigns increased our sales and retention this year by 40%.”
Robert M.
Estrella Insurance
Stay compliant with 10DLC Business Text Messaging Campaign Registration
Texting your customers? Make sure you’re doing it the right way with 10DLC. With 10DLC (10-Digit Long Code), your business can send high-volume texts from a business phone number—while staying compliant with carrier rules.
Vonix makes it easy to register and launch your 10DLC campaign so your messages get delivered and your brand stays trusted.
Business Texting FAQs
Business text messaging is a communication method that allows companies to send and receive SMS and MMS messages using their business phone number. This tool gives your team the ability to interact with customers instantly—whether it’s for answering questions, confirming appointments, or sending promotions. It streamlines customer communication into a single, accessible channel that people already use every day.
Text messaging stands out as one of the most effective communication tools, with open rates reaching up to 98%. Unlike emails that may go unread or calls that go unanswered, text messages are read almost instantly. By using texting for customer service, order updates, reminders, and marketing, your business can increase engagement, reduce response time, and drive more revenue through personalized, timely interactions.
Security and compliance are key concerns when messaging customers. Vonix ensures your text communications are TCPA-compliant and follow industry best practices to protect both your business and your customers. With opt-in management, audit logs, and message control features, you can confidently use text messaging while maintaining trust and avoiding legal issues.
Yes, Vonix easily integrates with popular CRM and business platforms, so your team can manage all communications from one place. This integration enables automated follow-ups, better customer tracking, and a more connected experience across your tools.
Getting started with Vonix is fast and hassle-free. You can enable texting on your existing business number, or Vonix can provide a new number for you. From there, our team helps you set up your dashboard, customize your messaging features, and train your team.
Take the next step toward reliable business text messaging with Vonix
Unlock the power of seamless customer and team communication with Vonix Flex business text messaging.