Vonix: Features that elevate your business communication
Smart & scalable VoIP solutions and features for seamless unified business communication
Vonix offers reliable, scalable, and feature-rich VoIP solutions for modern businesses
Vonix delivers an advanced cloud-based phone system designed to help businesses improve productivity, enhance customer interactions, and streamline communication.
Mobile
& Desktop
Apps
Stay connected whether you're in the office or on the go:
Cloud-Based
VoIP
Calling
Experience seamless business calls from anywhere. With Vonix’s VoIP service, you get:
Call
Management & Routing
Ensure every call reaches the right person with intelligent call handling:
Secure & Compliant Communication
Keep your data and conversations protected with enterprise-grade security:
- Make & receive calls from any device
- Sync contacts & call history across platforms
- Intuitive interface for seamless use
- HD-quality voice calls
- Auto attendants & call routing
- Local & toll-free numbers
- IVR (Interactive Voice Response)
- Call forwarding, hold, and transfer
- Voicemail-to-email & call transcription
- End-to-end encryption
- HIPAA, GDPR, and SOC 2 compliance
- Secure data storage & backup solutions
Business SMS
& Text
Messaging
Text-enable your business phone number for instant customer communication:
Video Conferencing Collaboration
Host high-quality virtual meetings with built-in tools:
CRM &
Business Tool Integrations
Vonix works seamlessly with the tools your team already uses:
Advanced Call
Analytics & Reporting
Get actionable insights into call performance:
- Make & receive calls from any device
- Sync contacts & call history across platforms
- Intuitive interface for seamless use
- HD-quality voice calls
- Auto attendants & call routing
- Local & toll-free numbers
- IVR (Interactive Voice Response)
- Call forwarding, hold, and transfer
- Voicemail-to-email & call transcription
- End-to-end encryption
- HIPAA, GDPR, and SOC 2 compliance
- Secure data storage & backup solutions
Whether you’re a small business looking for a reliable VoIP solution or an enterprise needing scalable features, Vonix has everything you need to stay connected.
See Vonix Features in action.
Speak with a Specialist
See the Vonix features in action.
Speak with a specialist
Compare VoIP features by plan
Select a plan that has the features your business phone system needs
Vonix offers flexible business phone service plans to help you choose the best solution for your business. Compare our VoIP service plans or contact us to help to find the perfect fit for your business.
| Basic | Pro | Team | |
|---|---|---|---|
| eFax Account included | add-on | with 5+ users | with 5+ users |
| Business Texting* | 1-to-1 SMS/MMS | 1-to-1 SMS/MMS | Team SMS/MMS |
| Call Recording Storage | – | $5 per user add on | included, 10 year storage |
| Unlimited North America Calling | ✅ | ✅ | ✅ |
| Texting Auto Responders | – | – | ✅ |
| Toll Free Included | – | ✅ | ✅ |
| Keep existing phone numbers | ✅ | ✅ | ✅ |
| App-based softphone | ✅ | ✅ | ✅ |
| App-based desktop phone | ✅ | ✅ | ✅ |
| App-based call transfer | ✅ | ✅ | ✅ |
| App-based calls from business number | ✅ | ✅ | ✅ |
| Extension-based dialing | ✅ | ✅ | ✅ |
| Auto Attendant | ✅ | ✅ | ✅ |
| Voicemail to Email | ✅ | ✅ | ✅ |
| Music on Hold | ✅ | ✅ | ✅ |
| Advanced Call Routing | ✅ | ✅ | ✅ |
| Installation | Self-installation | White-glove installation | White-glove installation |
| Immediate Priority Support | – | ✅ | ✅ |
| Call Reporting & Analytics | – | ✅ | ✅ |
| User Management Portal | – | ✅ | ✅ |
| Searchable Call Detail Records | – | ✅ | ✅ |
| Day / Night Mode | – | ✅ | ✅ |
| Prepend Caller ID | – | ✅ | ✅ |
| Custom Buttons & BLF | – | ✅ | ✅ |
| Holiday Greetings | – | ✅ | ✅ |
| Custom Message-on-Hold | – | ✅ | ✅ |
| Multi-Number Handling | – | ✅ | ✅ |
| Call Parking | – | ✅ | ✅ |
| Paging / Intercom | – | ✅ | ✅ |
| Click-to-listen call recordings | – | – | ✅ |
| Downloadable call recordings | – | – | ✅ |
| Unlimited call recording storage | – | – | ✅ |
| Interactive Voice Response menus | – | – | ✅ |
| Third Party Integrations | – | – | ✅ |
| Vonix Flex Platform (see below) | – | – | ✅ |
All Plans Include:
| Unlimited calling to US & Canada | Ability to port existing numbers | Extension-based dialing |
| Voicemail to email | Web portal management | Call analytics |
| Music on hold | Auto attendant | Day/night mode |
| Call waiting | Outbound caller ID | Prepend caller ID |
| Follow me/find me | Call parking | Paging/intercom |
Business SMS and MMS subject to campaign registration.
Texting limits apply based on selected plan.
Every Vonix Phone Plan Includes these Features:
Web Portal Management
Have more control than ever over your business. View all your call records, user roles, voicemail recordings, and analytics in one simple dashboard.
Business Texting
Text messages (SMS, MMS), pictures, or videos from your business numbers from any device.
Voicemail to Email
Save time and have a written record of your messages with voicemail to email. Easily forward messages to the appropriate party to collaborate and share message details.
Personal, In-House Support
Our customers get a direct line to our support team to get help at any time. You can also contact us through email or view our online knowledge base for quick answers.
Mobile Applications
App-based calling and texting from any computer or device with an internet connection.
Flexible Phone Features
Whether you need advanced call routing and call center features or simple service, our features are flexible.
#1 VoIP Business phone system pricing and support
Discover customized VoIP Solutions for your business. We specialize in meeting the specific needs of industries like healthcare, insurance, finance, hospitality, and more. Learn how Vonix tailors communication solutions to help your company thrive.
Mobile
& Desktop
Apps
Stay connected whether you're in the office or on the go:
- Make & receive calls from any device
- Sync contacts & call history across platforms
- Intuitive interface for seamless use
Cloud-Based
VoIP
Calling
Experience seamless business calls from anywhere. With Vonix’s VoIP service, you get:
- HD-quality voice calls
- Auto attendants & call routing
- Local & toll-free numbers
Call
Management & Routing
Ensure every call reaches the right person with intelligent call handling:
- IVR (Interactive Voice Response)
- Call forwarding, hold, and transfer
- Voicemail-to-email & call transcription
Secure & Compliant Communication
Keep your data and conversations protected with enterprise-grade security:
- End-to-end encryption
- HIPAA, GDPR, and SOC 2 compliance
- Secure data storage & backup solutions
Business SMS &
Messaging
Text-enable your business phone number for instant customer communication:
- Two-way SMS and MMS
- Automated text responses
- Bulk messaging for promotions & updates
Video Conferencing Collaboration
Host high-quality virtual meetings with built-in tools:
- HD video & audio conferencing
- Screen sharing & virtual backgrounds
- Secure, browser-based access—no downloads required
Business Tool & CRM Integrations
Vonix works seamlessly with the tools your team already uses:
- Native integrations with AgencyZoom, HubSpot, Salesforce, FileVine and Zoho CRM
- API access for custom integrations
- Sync calls, contacts, and messages across platforms
Advanced Call
Analytics
Get actionable insights into call performance:
- Real-time call tracking & reports
- Monitor call volume, duration, and agent performance
- Optimize customer service with data-driven decisions
See the Vonix Features in action.
Speak with a Specialist
See the Vonix features in action.
Why choose Vonix for your business phone system?
- Crystal-Clear Call Quality – Enjoy HD voice clarity with minimal latency and noise reduction.
- All-in-One Communication Platform – Voice, video, messaging, and integrations in a single solution.
- Scalable for Any Business – From startups to enterprises, Vonix grows with your needs.
- Cost-Effective VoIP – Reduce telecom costs with affordable, flexible pricing.
- Reliable & Secure – Enterprise-grade security with 99.99% uptime.
Vonix Cloud VoIP vs. Traditional Landline
A comparison of phone system features
| Feature | Vonix Cloud VoIP | Traditional Landline |
|---|---|---|
| Remote Access | ✅ Yes | ❌ No |
| Call Routing & IVR | ✅ Yes | ❌ No |
| Business SMS | ✅ Yes | ❌ No |
| Video Conferencing | ✅ Yes | ❌ No |
| Cost-Effective | ✅ Lower monthly costs | ❌ Expensive hardware & service fees |
| Scalability | ✅ Instant setup & expansion | ❌ Limited flexibility |
Ready to upgrade your business communication? Vonix makes it easy to switch with:
✔ Hassle-free setup & number porting
✔ 24/7 customer support
✔ Flexible pricing with no long-term contracts
🚀 Get started with Vonix today! Schedule a free demo or contact us to learn more.
High-quality business phone system hardware for every business Scenario
Set your office up for success with dependable and high-performing VoIP hardware from Vonix. Browse our extensive selection of VoIP phone hardware designed for businesses of all sizes, and let our experts help you choose the perfect technology to meet your company’s unique needs.
Let us help you find the right plan
with the features you need for your business.
It’s time for smarter business communication.
Use this form and a product specialist will reach out to you!