Compare Pricing Plans
Compare VoIP pricing plans at Vonix then connect with a member of our team to fine tune the plan that fits your business best.
Simple pricing. Powerful communication. Built-in AI.
Everything you need to run your business phone system—plus AI to understand every conversation.
Pro
Best for simple, reliable business phone services-
Desk Phones & Softphones
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Business Text Messaging*
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500 Text Segments /user
-
Call Reporting & Analytics
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Priority Customer Support
-
Voicemail Transcription
Team
Best for teams who want visibility into every call-
Built-In AI
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AI Summaries & Sentiment Analysis
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AI Call Transcriptions
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1000 Text Segments /user
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3rd Party Integrations
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Call Recording - 10 Year Storage
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Customized Reporting
Advanced
Best for optimizing performance & scale-
Conversational AI Agent
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Custom AI Tags & Keyword Tracking
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1500 Text Segments /user
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Unlimited AI Data Storage
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API Access to AI Data
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Location & Team Segmentation
Need bulk text messages?
Add-on Packages Available
Rates as low as .009¢ per segment*
Enterprise Plans Available
25+ user minimum
Vonix offers special rates for enterprises who need an omnichannel platform with custom-developed, business-specific integrations.
per user, per month on annual billing
plus taxes & fees
monthly billing $24.99/user
Best for softphone users
The choice for businesses that need simple, app-based softphones with basic call handling, auto attendant, and business texting.
per user, per month on annual billing
plus taxes & fees
monthly billing $34.99/user
Best for offices
For professional offices that need customized features, call reporting & analytics, priority support, and desk phones + softphones.
per user, per month on annual billing
plus taxes & fees
monthly billing $44.99/user
Best for texting & integrations
Flex messaging platform, third-party integrations, 10 years call recording storage, and custom reporting.
Enterprise
Custom
Enterprise customized plans with white-glove support. Pricing available upon request
30+ user minimum
For enterprises who need an omnichannel platform with custom-developed, business-specific integrations.
Basic
Best for VoIP Users-
Basic Call Handling
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App Based Softphone
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Basic Text Messaging*
-
Auto Attendant
Enterprise
Custom
30+ user minimum
For enterprises who need an omnichannel platform with custom-developed, business-specific integrations.
Find the right plan that has the features you need in your business phone system.
Vonix offers flexible pricing plans to help you choose the best solution for your business. Compare features to find the perfect plan to get exactly what you need.
*Please review our acceptable use policy for full terms
Plan Features
Pro
Team
Advanced AI
Need a basic plan?
Starting at $19.99 per user, per month on annual billing plus taxes & fees, monthly billing $24.99/user. Includes basic VoIP call handling, app-based softphone, auto attendant, and more.
Plan Features
Basic
Pro
Team
Advanced AI
| Basic | Pro | Team | |
|---|---|---|---|
| eFax Account included | add-on | with 5+ users | with 5+ users |
| Business Texting* | 1-to-1 SMS/MMS | 1-to-1 SMS/MMS | Team SMS/MMS |
| Call Recording Storage | – | $5 per user add on | included, 10 year storage |
| Unlimited North America Calling | ✅ | ✅ | ✅ |
| Texting Auto Responders | – | – | ✅ |
| Toll Free Included | – | ✅ | ✅ |
| Keep existing phone numbers | ✅ | ✅ | ✅ |
| App-based softphone | ✅ | ✅ | ✅ |
| App-based desktop phone | ✅ | ✅ | ✅ |
| App-based call transfer | ✅ | ✅ | ✅ |
| App-based calls from business number | ✅ | ✅ | ✅ |
| Extension-based dialing | ✅ | ✅ | ✅ |
| Auto Attendant | ✅ | ✅ | ✅ |
| Voicemail to Email | ✅ | ✅ | ✅ |
| Music on Hold | ✅ | ✅ | ✅ |
| Advanced Call Routing | ✅ | ✅ | ✅ |
| Installation | Self-installation | White-glove installation | White-glove installation |
| Immediate Priority Support | – | ✅ | ✅ |
| Call Reporting & Analytics | – | ✅ | ✅ |
| User Management Portal | – | ✅ | ✅ |
| Searchable Call Detail Records | – | ✅ | ✅ |
| Day / Night Mode | – | ✅ | ✅ |
| Prepend Caller ID | – | ✅ | ✅ |
| Custom Buttons & BLF | – | ✅ | ✅ |
| Holiday Greetings | – | ✅ | ✅ |
| Custom Message-on-Hold | – | ✅ | ✅ |
| Multi-Number Handling | – | ✅ | ✅ |
| Call Parking | – | ✅ | ✅ |
| Paging / Intercom | – | ✅ | ✅ |
| Click-to-listen call recordings | – | – | ✅ |
| Downloadable call recordings | – | – | ✅ |
| Unlimited call recording storage | – | – | ✅ |
| Interactive Voice Response menus | – | – | ✅ |
| Third Party Integrations | – | – | ✅ |
| Vonix Flex Platform (see below) | – | – | ✅ |
Have Questions?
Speak with a Vonix specialist for answers about our pricing or to help choose the perfect plan with the features you’re looking for.
Every Vonix phone plan includes these features:
Web Portal Management
Have more control than ever over your business. View all your call records, user roles, voicemail recordings, and analytics in one simple dashboard.
Business Texting
Text messages (SMS, MMS), pictures, or videos from your business numbers from any device.
Voicemail to Email
Save time and have a written record of your messages with voicemail to email. Easily forward messages to the appropriate party to collaborate and share message details.
In-House Support
Our customers get a direct line to our support team to get help at any time. You can also contact us through email or view our online knowledge base for quick answers.
Mobile Applications
App-based calling and texting from any computer or device with an internet connection.
Flexible Phone Features
Whether you need advanced call routing and call center features or simple service, our features are flexible.
Integrate Vonix seamlessly into your CRM.
Fast onboarding and white glove setup & support
Vonix Flex communication platform features
When you pair a Vonix VoIP business phone system with a Vonix Flex communication platform, you essentially unite all of your business calls, texts, web chat, and social messaging into one streamlined hub.
| Team-managed business texting | Picture, video, audio texting | Text queues |
| Web-based + smartphone app | Department & hierarchy segregation | Text transfer / forwarding |
| Integrated team chat | Internal direct messaging | Searchable text records |
| Internal channels | File sharing | Integrated live web chat |
A business phone system designed to adapt for any industry
Discover Customized VoIP Solutions for Your Industry. Every business is unique, and we specialize in meeting the specific needs of industries like healthcare, insurance, finance, hospitality, and more. Learn how Vonix tailors communication solutions to help your company thrive.
Managing multiple locations or operating a call center? We offer tailored VoIP solutions designed to meet your unique business needs and keep your team connected seamlessly.
Get started with Vonix
Ready to elevate your business communication? Become one of the many businesses who benefit from our reliable, scalable, and affordable business phone systems with best-in-class support!
Fill out the form and click “Get a Free Quote” to have a member of our team help you find the phone plan that's best for your business.
Call us at 407-289-8920 to speak with someone now.
4.8/5
4.9/5
Choose Vonix for your small business phone system or enterprise solution.
Upgrade your business communication to do more than ever before with a Vonix small business phone system.
We know how daunting it can be to choose the best business phone service for your company. Whether you need features to empower a customer service team or want to give your sales team unlimited talk and text, we have plans to fit your needs. All Vonix plans have standard features included: a toll free number, unlimited phone lines, conference calls, auto attendant, and more. Plus, you’ll always get the best customer service from our in-house team.
With our reliable business phone service, you’ll always be connected when it matters most. Choose desk phones, a desktop app, mobile softphones, or all three to give you more flexibility. You’ll be able to access the features you rely on no matter how you make and take calls.