Vonix – Compare Pricing Plans
✦ VoIP + AI — Built In, Not Bolted On

The Phone System That Actually Understands Your Calls

Auto-transcription, sentiment analysis, and AI summaries — included in your plan. No add-ons required.

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★★★★★4.8/5on Google
★★★★★4.9/5on Capterra
🔒 No long-term contracts
No costly add-ons
White-Glove Support & Onboarding

Simple pricing. Powerful communication.

All plans include unlimited calling, business texting, mobile apps, and white-glove onboarding.

Annual billingSAVE 15% Monthly billing
Basic
Basic
Perfect for small teams who need a reliable business line
$19.99/mo

Per user · annual billing · +taxes & fees
Annual: $19.99/user

Get Started
  • ✓Basic VoIP call handling
  • ✓App-based softphone
  • ✓Auto attendant
  • ✓Voicemail to email
  • ✓Mobile app
Pro
Pro
A complete phone system for growing businesses
$29.99/mo

Per user · annual billing · +taxes & fees
Annual: $29.99/user

Choose Pro
✦ Everything in Basic, plus:
  • ✓Desk phones & softphones
  • ✓Business text messaging
  • ✓500 text segments/user
  • ✓Call reporting & analytics
  • ✓Priority customer support
  • ✓Voicemail transcription
Most Popular
Team
For teams who want AI visibility into every conversation
$39.99/mo

Per user · annual billing · +taxes & fees
Annual: $39.99/user

Choose Team
✦ Everything in Pro, plus:
  • ✓AI call transcription
  • ✓AI summaries & sentiment analysis
  • ✓Conversation keyword search
  • ✓1,000 text segments/user
  • ✓3rd-party CRM integrations
  • ✓10-year call recording storage
  • ✓Customized reporting
New · Advanced AI
AI Growth
For teams scaling performance with full AI power
$49.99/mo

Per user · annual billing · +taxes & fees
Annual: $49.99/user

Choose AI Growth
✦ Everything in Team, plus:
  • ✓Conversational AI auto-attendant
  • ✓Custom AI tags & keyword tracking
  • ✓1,500 text segments/user
  • ✓Unlimited AI data storage
  • ✓API access to AI data
  • ✓Location & team segmentation

What our customers say

Real businesses. Real results.

★★★★★

“The AI summaries save my team at least 2 hours a week. We know exactly what happened on every call without ever replaying a recording.”

Sarah M.
Operations Manager · Insurance Agency · Team Plan
★★★★★

“Switching was seamless. We kept our numbers, and the onboarding team had us fully live in two business days.”

Marcus T.
Office Manager · Property Management · Pro Plan
★★★★★

“Sentiment tracking changed how we coach our sales team. We can pinpoint exactly which calls need follow-up and why.”

Linda R.
Sales Director · Healthcare Group · AI Growth Plan

What AI can do for your team

No extra software. No integrations to configure. Just your phone system — smarter.

Automatic Transcription

Every call converted to searchable text instantly. Review any conversation without pressing play.

Team & AI Growth

AI Summaries

One-paragraph recap of every call — what was discussed, decided, and needs follow-up.

Team & AI Growth

Sentiment Analysis

Instantly see if calls ended positive, neutral, or negative. Spot friction before it becomes churn.

Team & AI Growth

Conversation Search

Search by keyword, topic, or sentiment across all calls. Find the exact moment that matters.

Team & AI Growth

Custom Tags & Keywords

Define the phrases that matter to your business and let AI track them automatically across every call.

AI Growth only

Conversational AI Agent

An AI auto-attendant that handles inbound calls intelligently — routing, qualifying, and responding.

AI Growth only

Compare all features

Every detail, side by side.

Feature
Basic
Pro
Team
AI Growth
Core Communications
Unlimited Calling (North America)
✓
✓
✓
✓
Business SMS Messaging
✗
✓
✓
✓
Text Segments / User ?
—
500
1,000
1,500
Keep Existing Phone Numbers
✓
✓
✓
✓
Mobile & Desktop Apps
✓
✓
✓
✓
eFaxing
✗
✓
✓
✓
Call Management
Auto Attendant (IVR)
✓
✓
✓
✓
Call Recording
✗
✓
✓
✓
10-Year Recording Storage
✗
✗
✓
✓
Holiday / Day-Night Scheduling
✗
✓
✓
✓
AI Insights
Voicemail Transcription
✗
✓
✓
✓
AI Call Transcription
✗
✗
✓
✓
AI Summaries & Sentiment Analysis
✗
✗
✓
✓
Conversation Keyword Search
✗
✗
✓
✓
AI Data Storage
✗
✗
90 days
Unlimited
Advanced AI (AI Growth only)
Conversational AI Auto-Attendant
✗
✗
✗
✓
Custom Tags & Keyword Tracking
✗
✗
✗
✓
Location & Team Segmentation
✗
✗
✗
✓
API Access to AI Data
✗
✗
✗
✓
Integrations
Zapier
✗
✗
✓
✓
3rd-Party CRM Integrations
✗
✗
✓
✓
AgencyZoom
✗
✗
✓
✓
Momentum
✗
✗
✓
✓
Support & Onboarding
White-Glove Onboarding
✗
✓
✓
✓
Dedicated Account Management
✗
✗
✓
✓
Live Team Training
✗
✗
✓
✓
Ongoing Training & Team Support
✗
✗
✓
✓
10DLC Registration Support
✗
✗
✓
✓
Continuous Feature Enhancement
✗
✓
✓
✓

Common questions

Everything you need to feel confident choosing Vonix

Can I keep my existing phone number?
Yes — we port your existing numbers as part of onboarding. There’s no gap in service.
Is there a long-term contract?
No. Month-to-month is always available. Annual billing saves ~15% if you commit for the year.
Can I upgrade or downgrade my plan?
Absolutely. Upgrades are effective immediately; downgrades take effect at the next billing cycle.
What hardware do I need?
None required — our softphone app works on any smartphone, tablet, or desktop. Desk phones are supported too.
What is a text segment?
One segment equals one standard SMS (up to 160 characters). Longer messages use multiple segments; MMS counts as 3.
How quickly can we get set up?
Most businesses are live within 1–2 business days. Our team handles configuration, porting, and training.
What is AI Call Transcription?
Every call is automatically converted to searchable text — read, search, or share any conversation without pressing play.
Do you offer enterprise pricing?
Yes — for teams of 25+ we offer custom rates, dedicated support, and bespoke integrations. Contact us for a tailored quote.
What if I need more text messages?
Customers can add bulk text packages in units of 5,000 segments and adjust their texting volume from month to month — no contract required.
Do you handle my business texting registration?
Yes! A real person will work with you to ensure compliance and get your campaign approved quickly. Normal turnaround is around 4 business days.

Ready to see it in action?

Get a personalized quote in one business day — or call us now and we’ll walk you through the right plan for your team.

No long-term contract required
No costly add-ons
Live in 1–2 business days
White-glove onboarding included
In-house support team always available
Get a free quote

A specialist will reach out within one business day.

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