Vonix Flex: business communication platform
Empower your team with a seamless, unified communication platform designed to streamline workflows, enhance customer and team interactions, all while driving productivity.
Everything you need to stay connected in one app
The all-in-one solution for seamless team and customer communication
Click-to-Call
Handle business calls with smart VoIP features, fully-customizable for with accessible from any device.
Messaging
Exchange texts, images, videos, and audio messages with customers using your business number on any device.
Shared Queues
Team visibility into customer messaging with easy claim, assign, search, and transfer of conversations.
Social Media
Built-in social media messages, accessible from the same platform as your business texting, web chat, and team chat.
Live Web Chat
Engage with website visitors by sending and responding to website chats to boost conversions.
Team Chat
Collaborate using team instant messaging in the same platform as your customer messages.
Analytics
Access call, text, and message analytics for every location, channel, and user across your organization.
Integrations
Connect your CRM and other technologies to your communication portal for seamless operations.
Message customers seamlessly with Vonix Flex
Manage business texting, web chat, and social media as a team all in one place.
Why Vonix is preferred
by thousands of business users
No
Contracts
24/7
Support
Advanced
Features
99.9%
Reliability
99.9%
Uptime
Flexible
Features
5-Star
Guarantee
Regulatory
Compliance
Elizabeth W.
Verified Google Review
“After the stability issues we experienced with our previous VoIP provider, I felt that it was important to choose the option with the most freedom and flexibility which was Vonix. The phones and mobile app are easy to use. The call quality is very good, the VoIP service has been stable, and the customer service has been outstanding.”
Rohith S.
IT Coordinator
See Vonix Flex in Action
Schedule a demo with one of our experts to see how Vonix works.
Adaptable Customer Conversations
Keep Up with Your Customers Anywhere, on Any Device
Communication isn’t one-to-one or one and done. Adapt to talking with your customers any way they want to in our simple platform. See your team’s full communication history while texting or calling your customers within one easy to use app.
Greater Visibility into Conversations
Access customer SMS or MMS and team messages in one collaborative space.
Receive and send SMS, MMS, and social media messages in shared channels to facilitate faster response times from your team. Transfer messages between team members or departments to be more agile in responding to customers with full message history to provide context.
More Ways to Connect
Accept calls, SMS texts, MMS pictures and videos, and social media messages.
Your customers are busier than ever. Give them the freedom to communicate on their terms – when and how they prefer. Resolve issues, increase sales and improve satisfaction by offering more effective ways to communicate with you.
Reduce Friction in Your Customer Journey
Provide better service with shorter wait times.
Answer questions as they come up to help your customers feel confident in their buying decisions. Plus, shorten your sales cycle with quicker interactions resulting in more customer touchpoints.