Health & Wellness
We support you, so you can support patients.
Simple cloud communications & better features for medical practices and wellness offices.
Click-to-Call
Make calls easily with our click-to-call enabled softphone and wireless headset.
Compliance
Ensure HIPAA compliance with our secure calling, faxing, and messaging solutions.
Call Routing
Avoid long, tedious hold times by routing calls and messages directly to the right department.
Analytics
Plan for peak call times, monitor quality, and ensure efficiency with built-in analytics.
Patient satisfaction is our priority also.
Make sure your patients can quickly and easily make appointments, fill prescriptions, get test results, and pay bills without sitting on hold.
Harness the power of texting convenience
Texting with patients with our HIPAA compliant platform
Learn about messaging
Schedule a demo with one of our experts to see how Flex works best for medical offices.
All-in-one tools for practice management
Simplify communication both internally and externally with the right tools.
Live Web Chat
Engage with website visitors by sending and responding to website chats to boost conversions.
Team Chat
Collaborate using team instant messaging in the same platform as your external messages.
Queues
Incoming calls or texts route can route to individuals or groups and be transferred between users.
Auto Attendants
Route incoming calls directly to the right department with well-designed menus.
Choose only the features you need.
We help you design and plan the system that works best for you.
Custom Hold Messages
Decrease call drops and keep callers engaged with location-specific messages.
Prepend Caller ID
Label phone numbers or patient inputs with prepends that indicate why they are calling.
Call Routing
Route calls seamless during business or after hours with convenient direct dials.
Call Queuing
Answer calls in the order they are received or initiate call backs to avoid costly hold times.
Call Recording
Monitor service quality and patient experience with HIPAA compliant call recordings.
Day/Night Mode
Send night and weekend calls to an after-hours message automatically.
Online Portal Access
See call history and find numbers of missed or dropped calls.
Multi-Office Systems
Link multiple locations together to allow direct call transferring.
Upgrade Your Practice to Better Communication Technology
Get white-glove support and see how customized phones and smart texting can help your practice grow.
Experience the difference with Vonix.
Get the support you need with customization and integrations designed for medical practices.