The Phone System That Actually Understands Your Calls
included in your plan. No add-ons required.
4.8/5 on Google
4.9/5 on Capterra
No long-term contracts
No costly add-ons
White-Glove Support & Onboarding
Simple pricing. Powerful communication.
All plans include unlimited calling, business texting, mobile apps, and white-glove onboarding.
save 15% on annual billing
Basic
Per user · annual billing · +taxes & fees Monthly: $24.99/user
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Basic VoIP call handling
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App-based softphone
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Auto attendant
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Voicemail to email
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Mobile app
Pro
Per user · annual billing · +taxes & fees
Monthly: $34.99/user
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✦ Everything in Basic, plus:
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Desk phones & softphones
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Business text messaging
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500 text segments /user
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Call reporting & analytics
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Priority customer support
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Voicemail transcription
Team
Per user · annual billing · +taxes & fees
Monthly: $44.99/user
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✦ Everything in Pro, plus:
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AI call transcription
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AI summaries & sentiment analysis
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Conversation keyword search
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1000 text segments /user
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3rd-party CRM integrations
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10-year call recording storage
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Customized reporting
AI Growth
Per user · annual billing · +taxes & fees
Monthly: $54.99/user
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✦ Everything in Team, plus:
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Conversational AI auto-attendant
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Custom AI tags & keyword tracking
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1500 text segments /user
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Unlimited AI data storage
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API access to AI data
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Location & team segmentation
Basic
Per user · annual billing · +taxes & fees Annual: $19.99/m/user
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Basic VoIP call handling
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App-based softphone
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Auto attendant
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Voicemail to email
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Mobile app
Pro
Per user · annual billing · +taxes & fees
Annaul: $29.99/m/user
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✦ Everything in Basic, plus:
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Desk phones & softphones
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Business text messaging
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500 text segments /user
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Call reporting & analytics
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Priority customer support
-
Voicemail transcription
Team
Per user · annual billing · +taxes & fees
Annual: $39.99/m/user
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✦ Everything in Pro, plus:
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AI call transcription
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AI summaries & sentiment analysis
-
Conversation keyword search
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1000 text segments /user
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3rd-party CRM integrations
-
10-year call recording storage
-
Customized reporting
AI Growth
Per user · annual billing · +taxes & fees
Annual: $49.99/user
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✦ Everything in Team, plus:
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Conversational AI auto-attendant
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Custom AI tags & keyword tracking
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1500 text segments /user
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Unlimited AI data storage
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API access to AI data
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Location & team segmentation
What our customers say
Real businesses. Real results.
What AI can do for your team
No extra software. No integrations to configure. Just your phone system — smarter.
Automatic Transcription
Every call converted to searchable text instantly. Review any conversation without pressing play.
AI Summaries
One-paragraph recap of every call — what was discussed, decided, and needs follow-up.
Sentiment Analysis
Instantly see if calls ended positive, neutral, or negative. Spot friction before it becomes churn.
Conversation Search
Search by keyword, topic, or sentiment across all calls. Find the exact moment that matters.
Custom Tags & Keywords
Define the phrases that matter to your business and let AI track them automatically across every call.
Conversational AI Agent
An AI auto-attendant that handles inbound calls intelligently — routing, qualifying, and responding.
Compare all features
Every detail, side by side.
FEATURE
Basic
Pro
Team
AI Growth
CORE COMMUNICATIONS
CALL MANAGEMENT
AI INSIGHTS
ADVANCED AI (AI GROWTH ONLY)
INTEGRATIONS
SUPPORT & ONBOARDING
Common questions
Real businesses. Real results.Everything you need to feel confident choosing Vonix
Can I keep my existing phone number?
Yes — we port your existing numbers as part of onboarding. There's no gap in service.
Is there a long-term contract?
No. Month-to-month is always available. Annual billing saves ~15% if you commit for the year.
Can I upgrade or downgrade my plan?
Absolutely. Upgrades are effective immediately; downgrades take effect at the next billing cycle.
What hardware do I need?
None required — our softphone app works on any smartphone, tablet, or desktop. Desk phones are supported too.
What is a text segment?
One segment equals one standard SMS (up to 160 characters). Longer messages use multiple segments; MMS counts as 3.
How quickly can we get set up?
Most businesses are live within 1–2 business days. Our team handles configuration, porting, and training.
What is AI Call Transcription?
Every call is automatically converted to searchable text — read, search, or share any conversation without pressing play.
Do you offer enterprise pricing?
Yes — for teams of 25+ we offer custom rates, dedicated support, and bespoke integrations. Contact us for a tailored quote.
What if I need more text messages?
Customers can add bulk text packages in units of 5,000 segments and adjust their texting volume from month to month — no contract required.
Do you handle my business texting registration?
Yes! A real person will work with you to ensure compliance and get your campaign approved quickly. Normal turnaround is around 4 business days.
Ready to see it in action?
Start with a powerful phone system—and grow into AI-powered insights and automation as your team scales
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No long-term contract required
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No costly add-ons
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Live in 1–2 business days
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White-glove onboarding included
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In-house support team always available
© 2026 Vonix · Orlando, FL
© 2026 Vonix · Orlando, FL